Setting up an account To place an order, you must set up an account first or enter in your information as a guest to the site. If you prefer, you may wait until you are prompted to do so at checkout. To set up an account prior to checkout, click on the login link to enter your information.
Can't remember your password? Just click the "Forgot Password" link on the login page to send a reminder.
How to order Simply browse our catalogue by clicking on any of any of the displayed categories along the top. Click on any item to view more details, select any attributes the item may have (such as colour or size), and add it to your shopping cart. Continue shopping until you have everything you need. Once you are done, click the Shopping Cart link to confirm your selections and proceed through the checkout.
How will I know you have received my order? You will receive an order confirmation via email within seconds of placing your order. Please keep a copy for reference.
Returns & Exchanges Returns and exchanges will only be accepted on damaged or defective product. If you wish to return or exchange an item, please contact us at firstname.lastname@example.org to submit the request. Please email us the items you would like to return, your reason for return, your order number, and your contact information along with your request. We will review your request and respond with further instruction.
General Inquiries: Please contact Elite Promotional Marketing between the hours of 8am - 4:30 pm MST: phone: 780-454-9775 ext. 218 email: email@example.com
When will my order ship? • Orders placed by January 26th will ship out on February 1st. • Orders placed by February 9th will ship out on February 16th. • February 14th is the final day to place an order. • Note: Expedited charges may apply if rush order is required outside of Alberta. What does it cost to ship my order? Shipping rates are dependent on your shipping destination. A shipping estimate will display in the checkout before submitting the order.
When will I receive my order? Delivery times vary based on the shipping destination.
Estimated Delivery Times: • Alberta: 2 business days • BC, Saskatchewan: 2-4 business days • Quebec, Ontario & Manitoba: 4 business days • Maritimes - 7 business days • Northern Territories - 7-12 business days
How can I pay for my order? On-line orders can be paid for via credit card - VISA or Mastercard.
Questions about online security? We treat security and privacy of customer data extremely seriously. When you provide us with any personal information - your name, address, e-mail and credit card number - it's done on a secure server.
We treat security and privacy of customer data extremely seriously. Purchases using credit cards are processed through a payment gateway connected to First Data (associated with Bambora) which ensures that your online transaction is secure. They are one of the top transaction handling companies and all information is secured using SSL (Secure Socket Layers) certificates. This is one of today's most advanced security systems and it encrypts all information you provide.
For more information on our provider for security, data encryption, and credit card transaction support, please visit
CUSTOM INQUIRES: Inquiries regarding custom decorating with client or school logo. Please contact Pete Kmech at firstname.lastname@example.org or phone 780-454-9775 ext. 231
About Dare to Care A portion of all proceeds will go to Dare to Care.
Dare to Care was founded in 1998 to address the pervasive and crippling issue of bullying in children, youth, and adults. Due to the lack of existing Bully Prevention Resources available at that time, Dare to Care was the first comprehensive program launched in Canada to tackle the issue.
Dare to Care was created with the understanding that bullying is a societal issue and that if we are to have any impact, all stake-holders within a school, community or workplace must be involved in creating a climate of change.
Since 1998, Dare to Care has delivered three flagship programs to over 1200 schools throughout the country:
By providing the tools and support that help youth, parents and educators recognize the signs of bullying and other challenging behaviors, Dare to Care has mobilized communities to take action against these issues.
A portion of every purchase will go directly to:
1) Innovative and grade appropriate student education days for kindergarten through grade 9.
2) Support and education for parents.
3) Extensive Professional Development for teachers, support staff, and administration.